Privacy policy
Wisp is in a private test. This policy explains, in plain words, what we collect, why, and what you can do about it.
Who we are
Wisp is a private test project based in the United Kingdom. It isn't a company yet; the person who runs it is the data controller for your personal data, and their name will be added here before Wisp opens to the public. For any privacy question or request, email palmertom@hotmail.co.uk.
What we collect
- Account details. If you save your progress, your email address. If you don't, Wisp uses an anonymous ID instead.
- Your learning. The subjects you choose, your courses, your lesson conversations, quiz answers, homework and final check answers, ratings, reports, survey answers and any feedback you send.
- Photos of your work, only if you choose to send them for feedback in a lesson, homework or final check. Please don't include faces or other people.
- Your settings, such as the theme, whether you want reminder emails, and which version of these terms you agreed to and when.
- Usage information, if you leave "Share usage data" on in Settings: which features are used (for example "lesson finished"), under your anonymous ID. Never your lessons, subjects or answers.
- Crash reports: what went wrong in the app, with lesson text, subjects, answers, emails and names removed before anything is sent.
- AI usage and cost for each request, so we can apply fair-use limits.
- Where you came from: if the link that first opened Wisp had a short tag on it (for example "from=reddit"), that tag, so we know which places bring people who keep learning. Nothing else about the site you came from.
- Prolific study IDs, only if you joined Wisp through a study on Prolific: the participant, study and session IDs Prolific adds to the study link. Never your name or email.
How we use it, and why we're allowed to
- To build your courses and lessons, give feedback on your work and save your progress: to provide the service you asked for.
- To improve Wisp, fix problems and understand how it's used: our legitimate interest in running and improving Wisp. You can turn usage data off in Settings at any time.
- To keep Wisp fair and affordable with daily and monthly limits: our legitimate interest.
- If you joined through Prolific, to confirm to Prolific that you finished each part of the study so you're paid, and to tell study results apart from other testers': to provide the study you signed up for.
- To email you about your account, such as sign-in codes: to provide the service.
- To send reminder emails about your next lesson, only if you turned them on: your consent. Turn them off any time in Settings or from the link in every email.
AI
Wisp is taught by AI. To build a course or run a lesson, what you type, your lesson conversation and any photos you send go to our AI provider, Anthropic, which processes them on our behalf. Anthropic doesn't use this data to train its models, and keeps it only for a limited time under its commercial terms. Every photo is checked for unsafe content before it's reviewed. AI can make mistakes: don't rely on Wisp for medical, legal, financial or safety decisions.
Who we share it with
Only service providers that process data on our instructions. We never sell your data.
| Provider | What for | Where |
|---|---|---|
| Supabase | Database, accounts, photo storage, server functions | EU (Frankfurt) |
| Anthropic | The AI that builds courses, teaches and gives feedback | United States |
| Cloudflare | Delivering the web app to your browser | Worldwide |
| PostHog | Usage data, if you leave it on | EU (Frankfurt) |
| Sentry | Crash reports | EU (Germany) |
| Resend | Sign-in code and reminder emails | EU (Ireland) |
Where data goes outside the UK, we rely on appropriate safeguards, such as the UK International Data Transfer Addendum or UK adequacy regulations.
How long we keep it
- Your account, learning and photos: until you delete them or your account.
- A course you delete is removed for good, with its photos, after 30 days.
- Usage data: up to 12 months. Crash reports: up to 30 days.
- Prolific study IDs: deleted from your settings when the study ends.
- When you delete your account in Settings, your data is deleted straight away. Copies in the provider's backups disappear as those backups expire.
Your rights
You can ask to see, correct, delete or get a copy of your data, and object to or limit how we use it. You can delete your account yourself in Settings at any time. For anything else, email palmertom@hotmail.co.uk and we'll reply within a month. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Age
During the test, Wisp is for people aged 18 and over.
Changes
If we change this policy in a way that matters, we'll update the version above and ask you to agree again in the app.